--- title: Troubleshooting description: Fixes for the banners and errors you're most likely to see. sidebar: icon: life-buoy --- ## This Runpod machine's GPU isn't working A red banner with this message means the GPU on the machine Runpod gave you can't be used. It happens now and then on Community Cloud machines, and nothing inside the pod can fix it. **Fix:** in the Runpod console, **terminate** the pod and deploy the template again. You'll land on a different machine. If you already made work on this pod, [back it up](/manage/stop-and-back-up#back-up-your-work) first. Deploying on **Secure Cloud** almost always avoids this. ## This pod has no storage volume attached The pod was deployed without a volume, so the models and your projects have nowhere to live. **Fix:** terminate the pod and deploy again. On Runpod's deploy page, click **Add volume** before **Deploy Pod**. The banner shows how much space your preset needs. ## Downloading models The amber banner at the top shows models still downloading after the first boot. Features unlock as their models arrive. Until then their **Generate** button is disabled, and hovering over it shows *Model files still downloading*. On an RTX 4090, images are usually ready in about 3 minutes and everything else in 6–18 minutes. Check progress any time under **Settings → Models**. ## A model download is waiting for a Hugging Face token Some optional models, such as LTX-2.5, are gated: you have to accept their terms on Hugging Face before you can download them. **Fix:** accept the terms on the model's Hugging Face page. Then, under **Settings → Models**, paste a Hugging Face read token from that same account into the field under the download and click **Save**. The download starts within about 15 seconds. ## A mode or page is missing The studio hides features your pod has no models for. For example, the **Video** preset has no Edit, Angles or Perform, and the **Perform** preset has no Projects or Locations. **Fix:** check **Settings → Models**. Groups marked **Not enabled** weren't part of your preset. To get everything, deploy the **Full studio** preset from [blockbuster.studio](https://blockbuster.studio). ## Setup is locked A new studio can only be claimed in the first 15 minutes after the pod starts. If nobody created a password in that time, setup locks. **Fix:** do one of these: - **Restart the pod** from the Runpod console. Setup reopens for another 15 minutes. - Click **Edit Pod** in Runpod and set `STUDIO_PASSWORD` to the password you want, ideally as a [Runpod Secret](https://docs.runpod.io/pods/templates/secrets). Your models and films are kept either way. ## I forgot my password In the Runpod console, click **Edit Pod** and set `STUDIO_PASSWORD` to a new password. Saving restarts the pod, and the new password replaces the old one. Use a [Runpod Secret](https://docs.runpod.io/pods/templates/secrets) so the password isn't shown in plain text in the console. After 10 sign-in attempts in a minute, the studio stops checking passwords for up to a minute, and the login screen keeps saying *Incorrect password* even when the password is right. Wait a minute before trying again. ## Break down with AI is missing Script breakdown needs an AI model. [Connect one in Settings](/manage/settings#connect-an-ai). Until you do, you can still [build a film by hand](/guides/make-a-film#build-a-film-by-hand). ## A job failed Open the **Queue** at the top right. Failed jobs show their error, and you can click **Retry**. ## Storage is almost full When less than 3 GB of storage is free, the studio refuses new jobs with *The pod's storage is almost full*. **Fix:** [back up](/manage/stop-and-back-up#back-up-your-work) what you want to keep, then delete old images and videos from the gallery. If you keep running out, deploy a new pod with a larger volume. ## A Civitai LoRA won't import Some Civitai files, including all NSFW ones, need a Civitai token. Add one under **Settings → Download tokens**. ## Still stuck? [Open an issue on GitHub](https://github.com/Kilo-Loco/blockbuster-studio/issues) with what you were doing and the exact message you saw.